Job Description

Description We're seeking a Patient Collections Specialist to join our team in a remote work-from-home role. In this position, you'll play a pivotal role in ensuring timely collections for medical services while providing exceptional support to patients regarding their financial obligations. The Patient Collections Specialist must be Bilingual in Spanish and English. Key Responsibilities: + Contact patients to facilitate payment for medical services and outstanding balances. + Clearly explain financial obligations and patient payment options to ensure understanding and compliance. + Offer personalized support by setting up payment plans that align with patient needs and company policies. + Handle insurance collections, when necessary, with accuracy and efficiency. + Maintain thorough documentation of all patient interactions and payment arrangements in compliance with company standards. + Collaborate with internal teams to address billing concerns or discrepancies. + Bilingual in Spanish and English + Work hours: Monday - Friday 10am - 7pm What We Offer: + Competitive pay and benefits package. + A flexible remote work setup that allows you to work from the comfort of your home. + Opportunity to make a meaningful difference by helping patients manage their financial health. + Supportive team environment with opportunities for learning and growth. Requirements + Bilingual in Spanish and English (required) to effectively communicate with a diverse patient population. + Prior experience in patient collections, medical billing, or a similar healthcare role is highly preferred. + Strong interpersonal skills with the ability to handle patient concerns professionally and empathetically. + Knowledge of insurance collections and medical billing processes is a plus. + Comfortable working in a fully remote, work-from-home environment. + Proficient in using electronic medical record (EMR) systems and other collection tools. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Remote work, Flexible hours, Monday to Friday,

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