Dispatcher/Customer Service Rep Job at zTrip FTC, Fort Collins, CO

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  • zTrip FTC
  • Fort Collins, CO

Job Description

Join the Team Powering North America's Largest Taxi Network!

At zTrip, we’re proud to be the leading taxi transportation provider across North America, with a fleet of over 6,000 vehicles and a dedicated workforce of more than 500 professionals. Our mission is simple: deliver safe, reliable, and efficient transportation to millions of passengers every year.

We’re currently looking for a Dispatcher/CSR to help keep our operations running smoothly. If you're organized, proactive, and thrive in a fast-paced environment, this is your chance to make a meaningful impact.

What You’ll Do as a Dispatcher/CSR:
  • Coordinate driver schedules based on customer needs and service requirements
  • Monitor vehicle locations and ensure timely dispatching
  • Communicate clearly with drivers to provide updates and instructions
  • Maintain accurate logs of vehicle and driver activity
  • Respond to operational issues and emergencies with quick thinking and professionalism
  • Collaborate with team members to optimize daily workflow
What You Bring as a Dispatcher/CSR:
  • Previous experience in dispatching, transportation, or customer service
  • Strong multitasking and organizational skills
  • Excellent communication and problem-solving abilities
  • Ability to stay calm under pressure and manage urgent situations
  • Familiarity with dispatch software is a plus
  • Valid driver’s license required
What We Offer as a Dispatcher/CSR:
  • Competitive hourly pay
  • Comprehensive benefits: health, dental, vision, life insurance
  • Paid time off and 401(k) plan
  • A supportive team environment with room to grow
Why zTrip?
  • Be part of the largest taxi transportation company in North America
  • Work with a passionate and professional team
  • Enjoy stability, benefits, and career advancement opportunities

Ready to help keep cities moving? Apply today and become a vital part of the zTrip team!

Job Tags

Hourly pay,

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