Job Description

Job Description

LOCATION:  WICKENBURG, AZ

Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona.  WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services.  We also have 3 Primary Care Clinics.  Here at WCH, we strive to maintain the highest standards of professionalism and care.  Join us today and let us be part of your success story.

We offer:

• Full Benefits
• PTO/Sick Leave
• Wellness Benefits

Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.

General Description 

This role is responsible for the implementation, configuration, training, and support of health system HIS and EMR software in a rural healthcare environment. The Clinical Analyst/Informaticist (CAI) is the recognized owner and authority of the HIS and EMR system.  The CAI successfully integrates the use of the software applications into the clinical workflow. This role brings together an awareness of healthcare practices, application expertise, and a familiarity with technology to develop best practices, and train the staff in utilizing those practices.

Essential Job Duties 

• Develop expertise in healthcare software applications.
• Design and implement educational resources and support end-user training.
• Works with staff to identify and document efficient workflow processes utilizing clinical applications.
• Develop and maintain electronic forms, clinical flowcharts, physician templates and order sets for all clinical departments.
• Serve as a resource person for daily operational issues within the healthcare software applications.
• Establishes strong working relationships with application vendor support personnel.
• Is a resource for identified super-users.
• Share knowledge of industry best practices and products; ability to keep up-to-date with new developments, technologies, and trends through seminars, workshops, professional affiliations, etc.
• Exercise a high degree of independent judgment and decision-making authority related to supported technologies.
• Manage multiple projects and priorities in a dynamic environment and adapt to change quickly and positively.
• Demonstrates ability to be self-directed, with excellent organizational and analytical skills.

Other (Non-Essential) Duties 

• Effective communication with internal and external customers which assists in facilitating positive outcomes.
• Participate in meetings and committees as assigned.
• All other duties as assigned.

Minimum Qualifications 

• Extensive experience with EMR, HIS, and related applications in a rural healthcare environment.
• Requires a proficiency level typically attained with 5 years of clinical application experience.
• Requires ability to learn complex statistical analysis.
• Demonstrated skill in highly developed problem-solving.
• Ability to learn up to intermediate Excel.
• Requires the ability to manage programs and projects.
• Requires demonstrated excellence in interpersonal and written communication skills.
• Experience working directly with physicians and leadership in a healthcare environment.
• Strong customer service experience and skills.
• Ability to deal with stressful situations.
• Ability to manage customer expectations while in healthcare settings.
• Professional demeanor.
• Requires flexibility in schedule worked to meet the needs of the organization.

Preferred Qualifications 

• A degree which allowed practice in a clinical field (nursing, pharmacy, lab, respiratory, rehab etc.).
• Certification in clinical informatics, or project management.
• Previous Clinical Informatics experience
• Experience with regulatory/accreditation programs, data management, and analysis is highly desirable.
• Additional related education and/or experience preferred.

Physical Requirements/Working Conditions 

Frequent standing, stooping, bending, stretching, and squatting; must be able to stand/walk for portions of the day. Must be able to work paying close attention to detail with frequent interruptions, Ability to work in a fast pace environment.

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