BIINGUAL Healthcare Member Services Representative - Remote | WFH Job at Get It - Executive, Denver, CO

M0oyaGh3cmJrVkdtemZSb2VZUEF3TmEwcGc9PQ==
  • Get It - Executive
  • Denver, CO

Job Description

Make a Difference in Healthcare!
Are you a bilingual (English/Spanish) customer service professional with a passion for helping others? Join a dedicated team that supports healthcare members by providing outstanding service and assistance—all while working from the comfort of your home!

About the Role
As a Bilingual Healthcare Member Services Representative, you'll be the first point of contact for Spanish- and English-speaking members, helping them navigate their healthcare benefits, resolve inquiries, and ensure a seamless experience. You'll use the latest technology to assist members efficiently while maintaining a compassionate approach.

What You'll Do
✅ Answer a high volume of inbound calls and provide top-notch customer service.
✅ Assist members with benefit questions, ID cards, eligibility, billing inquiries, and payment processing.
✅ Perform data entry and update patient profiles/demographics.
✅ Ensure compliance and accuracy by documenting interactions using dual screens and modern systems.

Schedule & Training
Start Date: April 14
Training: 12 weeks | Monday-Friday | Schedule may fluctuate between 8 AM - 4:30 PM MST and 11:30 AM - 8 PM MST.
⏰ Post-Training Schedule: Must be available to work weekends. Shifts vary between 7 AM - 9:30 PM MST (Monday-Sunday), with two days off during the week.

What We're Looking For
6+ months of call center experience (or 2+ years of customer service experience).
Fluent in English and Spanish (bilingual assessment required).
Comfortable working flexible hours, including weekends.
Healthcare experience is a plus but not required.

Next Steps
If this sounds like the perfect fit, take the required bilingual assessment to move forward!

Join a team that values your skills, supports your career growth, and makes a meaningful impact in healthcare every day!
Employment Type: Full-Time
Salary: $ 22.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home, Flexible hours, Shift work, Sunday, 2 days per week, Monday to Friday,

Similar Jobs

AGB Xpress

Lab Manager Job at AGB Xpress

 ...world. K2 has an immediate need for an experienced Laboratory Manager to support our Daytona, FL clinic. Primary Responsibilities:...  ...cleanliness and infection control. Serve as a back-up to the Lab Manager as needed. Other duties as assigned. Knowledge, Skills... 

The Lucie

Beach Market Barista Job at The Lucie

Beach Market Barista Job Summary: The Bistro located in Jensen Beach, Florida is a part-time hospitality and restaurant position responsible for preparing and selling coffee drinks...  ...and process payments once placing customer food and beverage orders through POS* Order,... 

MicroGenDX

Marketing Intern Job at MicroGenDX

 ...Description Classification: Part-Time (maximum 25 hr./wk.), non-exempt, hourly Duration: 6 months Reports To: Director of Marketing As a Marketing Intern at MicroGenDX, you will have the opportunity to gain practical experience and contribute to our marketing... 

Christus Health

Registered Vascular Technologist - Cardiology NON Invasive Job at Christus Health

DescriptionSummary:Coordinate and perform diagnostic medical imaging procedures for the Department of Ultrasound, assisting the Radiologist utilizing a variety of diagnostic ultrasound equipment, both fixed and mobile.CHRISTUS Santa Rosa Hospital - San Marcos, which...

MongoDB

SEO Manager Job at MongoDB

 ...Role**As a member of MongoDB's Digital Acquisition team, the SEO Manager will create keyword-optimized content targeting developers using...  ...running independent analyses and communicating impact to non-marketers.This role can be based remotely in the United States.**In...